Customer Feedback
At Future Memories, we are dedicated to bringing you excellent customer service,
quality products, and great prices! Take a look at some of the excellent feedback
we have received from our customers:
- Rating: Excellent - Comments: This is the second year I have ordered a yearly calendar from your company with all my favorite family photos. I have enjoyed it immensely throughout the year and am happy that you notified me that it is now my opportunity to do this again. Thank you for giving me this family heirloom that I plan on handing down to my grandchildren. Your response has been wonderful and I would recommend this product to everyone. Thanks again. V.A Virginia
- Rating: Excellent - Comments: I got what I wanted, it arrived in a reasonable time, and it arrived with no damage. Thats pretty good for any order, but this was my wedding cake topper so it had to be just right. I'll do business with them again when circumstances that call for their products allow. L.R. Tennessee
- Rating: Excellent - Comments: The website and service were the best! I had searched other sites, and your price was lowest by far. When I originally wanted to order, the item was out of stock. I took advantage of the email notification, and that was awesome!! It completely took the worry off of me to find another vendor!! Thanks so much, youve made Xmas shopping a heck of a lot easier on me!! T.P. California
- Rating: Excellent - Comments: After shopping around, I found that futurememories.com offered the product I was interested in (a baseball stadium snow globe) for far less than the competition. The item was a gift and since I never ordered from futurememories before, I had the item delivered to me first. Unfortunately, the item arrived with a manufacturing flaw (cotton or something inside the globe). Futurememories promptly replaced the item and did not need me to return the defective item. Thats what I call, old fashioned customer service! M.F., California
- Rating: Excellent - Comments: I received a phone call the next day to let me know what I had ordered and when it would be delivered. It was delivered without delay on the date and time as promised. The product was exactly what I had wanted. S.F., Wisconson
- Rating: Excellent - Comments: You won a new client! 100% great seller. C.C. Florida
- Rating: Excellent - Comments: This is the third year that I have
ordered a personalized photo calendar from Future Memories. And for the third
year, I am extremely impressed with this company and its product. The price
of the calendar is attractively low, mailing service is very fast, and the
finished photo calendar is outstanding. I will definitely use Future Memories
again. I highly recommend them to prospective customers. M.H Texas
- Rating: Excellent - Comments: I have ordered this baby gift for our special friends and relatives. They all love it...Thank you for making
this wonderful, unique baby gift available. S.G. Connecticut
- Rating: Excellent - Comments: I was totally taken aback by the IMMEDIATE
customer service response I received from Future Memories. I have never dealt
with a more customer friendly and service oriented business, either in person
or online. I would certianly shop Future Memories again!! P.M. North Carolina
- Rating: Excellent - Comments: I ordered my calendar on-line and it
arrived sooner than I expected. Also, Future Memories sent me a reminder email
to send in my pictures before a certain time to make Christmas delivery. I
will most certainly tell my friends about Future Memories. J.S. Texas
- Rating: Excellent - Comments: The talking picture frame that I ordered
arrived quickly and well packaged. I did lots of shopping online this holiday
season and the follow-up call that I received made this the best company that
I worked with. Keep up the good work! B.C. California
- Rating: Excellent - Comments: I was called 24 hours after I placed
my order from Future Memories Personnel just to tell me that my gift was backordered
and they wanted to know if it was ok to continue my order. Of course, they
reassured me that I would get it in plenty of time for Christmas! And I did!
Their service is spectacular. I would definitely order again from them. The
merchandise is terrific. K.S. New York
- Rating: Excellent - Comments: I had some special requests and Steve
at Future Memories was terrific at helping me out. We communicated by both
phone and via the web site. Steve was able to research items that weren't
on the site and was excellent in his follow-up. Our order was placed shortly
before the September 11th tragedy and dispite everything he followed our order
and ensured we would get the items needed for our company's annual conference.
The customer service was above and beyond my expectations. Our order just
arrived- 2 days earlier than I expected. Steve was outstanding in following
our order and serving us. I am impressed! L.J. Washington
- Rating: Excellent - Comments: I had ordered a copy of a newspaper
printed in 1970 and had to call customer service to give the date of the newspaper
that I wanted to send. They were prompt and courteous and the gift was delivered
on time, in excellent condition. P.M. California
- Rating: Excellent - Comments: All aspects of this purchase were superbly
handled. I was contacted personally to assure the papers being shipped were
what I wanted. The follow-up from Future Memories to assure customer satisfaction
is better than I've seen in any internet-oriented purchase that I've made.
Future Memories goes way beyond retail in assuring that their customers have
received exactly what they want. M.C. Texas
- Rating: Excellent - Comments: Future Memories has really neat gifts
which allow you to add that personal touch. The recipients of the gift were
so thrilled and touched by our present. Future Memories was also so helpful
and patient in answering all my questions! S.B. New Jersey
- Rating: Excellent - Comments: Future Memories' site was easy to navigate
and order from. When there was a problem with my order, I received an email
AND a phone call to remedy the problem. Nice, friendly people. I'll use them
again. A.E. Virginia
- Rating: Excellent - Comments: I found the 24 "golf theme"
picture frames I purchased for a end of season banquet a very good value.
I was very pleased with my pleased with both the purchase and the experence.
W.C. Maine
- Rating: Excellent - Comments: It was easy placing my order on line
for the item I had seen in Parent's magazine. It was shipped promptly. I will
check out your web site again. J.S. Florida
- Rating: Excellent - Comments: This company did an excellent job,
I requested 2nd day air mail, they emailed me the very next day and told me
That my package would be delayed a little bit. Package arrived when promised
and they communicated very well. C.V. Oklahoma
- Rating: Excellent - Comments: This was the fastest order I've every
recieved from the web. W.B. New Jersey
- Rating: Excellent - Comments: Very responsive to my order and delivery
was fast! Will definately order from Future Memories again. B.P. California
- Rating: Excellent - Comments: My order was shipped quickly and was
all in tack. Thanks K.A. New York
- Rating: Excellent - Comments: I ordered a personalized item which
was supposed to taked up to three weeks. I received it in one week and it
was just as it was supposed to be. T.G. Texas
- Rating: Excellent - Comments: I put the order in Monday afternoon,
and the gift was there Wednesday. The gift basket was very nice and a good
value. The web interface was also very good--it was easy and quick to order.
A.S. New York
- Rating: Excellent - Comments: I was very happy with my order, and
I received it in only a few days. Thank you. A.G. Maryland
- Rating: Excellent - Comments: I have ordered from Future Memories
in the past and am as happy this time as I was last time!! Thanks for such
a wonderful calendar!! C.P. Maryland
- Rating: Excellent - Comments: I was extremely satisfied and my mother
in law who lives out of state just loved the talking photo frame of her grandchild.
I have told many people about it and have given them your website address.
I will definitely think of you first when I need that perfect gift with the
personal touch. J.R. New York
- Rating: Excellent - Comments: Steve, Thanks for your time and concern
in clearing up MY misunderstanding. You have been more than helpful in trying
to get my order to me. Your customer service is outstanding! It's nice to
know there are people out there who really do care what the customer thinks.
J.S. Indiana
- Rating: Excellent - Comments: It was a pleasure dealing with future
memories. I will order again and recommend them to my friends. N.F. New York
- Rating: Excellent - Comments: They had a great price. Shipped quickly,
and promptly responded to my order inquiry. It was a very good experience.
G.C. Florida
- Rating: Excellent - Comments: Great response time and no problems
with my order or receiving it. Thank You! B.H. Montana
- Rating: Excellent - Comments: Great customer service!! My order quickly
arrived!!! M.C. Arizona
- Rating: Excellent - Comments: The product was easy to order and was
shipped promptly. M.M. Ohio
- Rating: Excellent - Comments: Gift was in my hands 4 days after I
ordered it. K.H. Tennessee
- Rating: Excellent - Comments: fantastic customer service L.S. Maryland
- Rating: Excellent - Comments: Very fast and an excellent quality
product. K.K. North Carolina
- Rating: Excellent - Comments: Quick shipment, good packaging, would
recommend! A.Z. Minnesota
- Rating: Excellent - Comments: The merchandise I ordered arrived the
very next day! J.R. New Jersey
- Rating: Excellent - Comments: Quick shipping and excellent prices.
D.H. Arizona
- Rating: Excellent - Comments: Wow! I got my purchase in about 3 days!
Thanks! S.R. Texas
- Rating: Excellent - Comments: No problems! It was nice to get a confirmation
of the order by email. L.D. Oklahoma
- Rating: Excellent - Comments: I received my [nonpersonalized] order
the very next day after it was placed - and no rush was requested. Excellent!
D.K. Pennslyvania
- Rating: Excellent - Comments: Superior service, courteous customer
service. Prompt delivery. An asset to retailers on the internet. High Compliments.
J.B. Texas
- Rating: Excellent - Comments: My Christmas orders arrived on time
even though I ordered late. The products were exactly what I'd hoped they'd
be. D.C. California
- Rating: Excellent - Comments: EXACTLY what I wanted! K.Q. Texas
- Rating: Excellent - Comments: Absolutely perfect!!!! I am so pleased with this. Thank you for adding the
different patterns/textures to the barn. It looks phenomenal! This is
going to be the best Christmas present I have ever given to my parents. I
just can't wait to get it in the mail. Thank you for being so prompt and
patient. I never received an email stating "We can't do that". You did it
all. I will definitely use you for future projects!!!!!!! My thanks to the
artist! Thank you!!!!!!!! Please send ASAP. B.N. California
- Rating: Excellent - Comments:Buying from FUTUREMEMORIES online was efficient, professional and more than satisfactory. As my order was a bit unusual, even though I placed it online, a representative from FUTUREMEMORIES called me to make sure of the order. He,then,recommended a better method to me.
I thought the Customer Service was excelllent and I look forward to buying from them in the near future. L.K. IN
|
