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Customer Feedback

Customer Feedback

We are dedicated to bringing you UNIQUE products, FAST Shipping, and OUTSTANDING customer service! Please take a look at some of the excellent feedback we have received from our customers:



  • Rating: Excellent - Comments: This is the second year I have ordered a yearly calendar from your company with all my favorite family photos. I have enjoyed it immensely throughout the year and am happy that you notified me that it is now my opportunity to do this again. Thank you for giving me this family heirloom that I plan on handing down to my grandchildren. Your response has been wonderful and I would recommend this product to everyone. Thanks again. V.A Virginia
  • Rating: Excellent - Comments: I got what I wanted, it arrived in a reasonable time, and it arrived with no damage. Thats pretty good for any order, but this was my wedding cake topper so it had to be just right. I'll do business with them again when circumstances that call for their products allow. L.R. Tennessee
  • Rating: Excellent - Comments: The website and service were the best! I had searched other sites, and your price was lowest by far. When I originally wanted to order, the item was out of stock. I took advantage of the email notification, and that was awesome!! It completely took the worry off of me to find another vendor!! Thanks so much, youve made Xmas shopping a heck of a lot easier on me!! T.P. California
  • Rating: Excellent - Comments: After shopping around, I found that futurememories.com offered the product I was interested in (a baseball stadium snow globe) for far less than the competition. The item was a gift and since I never ordered from futurememories before, I had the item delivered to me first. Unfortunately, the item arrived with a manufacturing flaw (cotton or something inside the globe). Futurememories promptly replaced the item and did not need me to return the defective item. Thats what I call, old fashioned customer service! M.F., California
  • Rating: Excellent - Comments: I received a phone call the next day to let me know what I had ordered and when it would be delivered. It was delivered without delay on the date and time as promised. The product was exactly what I had wanted. S.F., Wisconson
  • Rating: Excellent - Comments: You won a new client! 100% great seller. C.C. Florida
  • Rating: Excellent - Comments: This is the third year that I have ordered a personalized photo calendar from Future Memories. And for the third year, I am extremely impressed with this company and its product. The price of the calendar is attractively low, mailing service is very fast, and the finished photo calendar is outstanding. I will definitely use Future Memories again. I highly recommend them to prospective customers. M.H Texas
  • Rating: Excellent - Comments: I have ordered this baby gift for our special friends and relatives. They all love it...Thank you for making this wonderful, unique baby gift available. S.G. Connecticut
  • Rating: Excellent - Comments: I was totally taken aback by the IMMEDIATE customer service response I received from Future Memories. I have never dealt with a more customer friendly and service oriented business, either in person or online. I would certianly shop Future Memories again!! P.M. North Carolina
  • Rating: Excellent - Comments: I ordered my calendar on-line and it arrived sooner than I expected. Also, Future Memories sent me a reminder email to send in my pictures before a certain time to make Christmas delivery. I will most certainly tell my friends about Future Memories. J.S. Texas
  • Rating: Excellent - Comments: The talking picture frame that I ordered arrived quickly and well packaged. I did lots of shopping online this holiday season and the follow-up call that I received made this the best company that I worked with. Keep up the good work! B.C. California
  • Rating: Excellent - Comments: I was called 24 hours after I placed my order from Future Memories Personnel just to tell me that my gift was backordered and they wanted to know if it was ok to continue my order. Of course, they reassured me that I would get it in plenty of time for Christmas! And I did! Their service is spectacular. I would definitely order again from them. The merchandise is terrific. K.S. New York
  • Rating: Excellent - Comments: I was very pleased with this merchant- the gift I ordered arrived quickly in excellent condition, and I was updated on the shipping progress via e-mails. I would certainly recommend futurememories to other customers. M.T. California
  • Rating: Excellent - Comments: I had some special requests and Steve at Future Memories was terrific at helping me out. We communicated by both phone and via the web site. Steve was able to research items that weren't on the site and was excellent in his follow-up. Our order was placed shortly before the September 11th tragedy and dispite everything he followed our order and ensured we would get the items needed for our company's annual conference. The customer service was above and beyond my expectations. Our order just arrived- 2 days earlier than I expected. Steve was outstanding in following our order and serving us. I am impressed! L.J. Washington
  • Rating: Excellent - Comments: I had ordered a copy of a newspaper printed in 1970 and had to call customer service to give the date of the newspaper that I wanted to send. They were prompt and courteous and the gift was delivered on time, in excellent condition. P.M. California
  • Rating: Excellent - Comments: All aspects of this purchase were superbly handled. I was contacted personally to assure the papers being shipped were what I wanted. The follow-up from Future Memories to assure customer satisfaction is better than I've seen in any internet-oriented purchase that I've made. Future Memories goes way beyond retail in assuring that their customers have received exactly what they want. M.C. Texas
  • Rating: Excellent - Comments: Future Memories has really neat gifts which allow you to add that personal touch. The recipients of the gift were so thrilled and touched by our present. Future Memories was also so helpful and patient in answering all my questions! S.B. New Jersey
  • Rating: Excellent - Comments: Future Memories' site was easy to navigate and order from. When there was a problem with my order, I received an email AND a phone call to remedy the problem. Nice, friendly people. I'll use them again. A.E. Virginia
  • Rating: Excellent - Comments: I found the 24 "golf theme" picture frames I purchased for a end of season banquet a very good value. I was very pleased with my pleased with both the purchase and the experence. W.C. Maine
  • Rating: Excellent - Comments: I ordered two marshmallow shooters for Christmas; one for my husband and one for my 3-year old son. They arrived early and in perfect condition. B.M. New Hampshire
  • Rating: Excellent - Comments: The website and service were the best! I had searched other sites, and your price was lowest by far. When I originally wanted to order, the item was out of stock. I took advantage of the email notification, and that was awesome!! It completely took the worry off of me to find another vendor!! Thanks so much, youve made Xmas shopping a heck of a lot easier on me!! T.P. California
  • Rating: Excellent - Comments: I ordered a gift from futurememories and it was really easy. The item arrived within 2 days and I was very satisfied with the service. I would definitely order from this site again. M.S. Pennsylvania
  • Rating: Excellent - Comments: It was easy placing my order on line for the item I had seen in Parent's magazine. It was shipped promptly. I will check out your web site again. J.S. Florida
  • Rating: Excellent - Comments: This company did an excellent job, I requested 2nd day air mail, they emailed me the very next day and told me That my package would be delayed a little bit. Package arrived when promised and they communicated very well. C.V. Oklahoma
  • Rating: Excellent - Comments: This was the fastest order I've every recieved from the web. W.B. New Jersey
  • Rating: Excellent - Comments: Very responsive to my order and delivery was fast! Will definately order from Future Memories again. B.P. California
  • Rating: Excellent - Comments: My order was shipped quickly and was all in tack. Thanks K.A. New York
  • Rating: Excellent - Comments: I ordered a personalized item which was supposed to taked up to three weeks. I received it in one week and it was just as it was supposed to be. T.G. Texas
  • Rating: Excellent - Comments: I put the order in Monday afternoon, and the gift was there Wednesday. The gift basket was very nice and a good value. The web interface was also very good--it was easy and quick to order. A.S. New York
  • Rating: Excellent - Comments: I was very happy with my order, and I received it in only a few days. Thank you. A.G. Maryland
  • Rating: Excellent - Comments: I have ordered from Future Memories in the past and am as happy this time as I was last time!! Thanks for such a wonderful calendar!! C.P. Maryland
  • Rating: Excellent - Comments: I was extremely satisfied and my mother in law who lives out of state just loved the talking photo frame of her grandchild. I have told many people about it and have given them your website address. I will definitely think of you first when I need that perfect gift with the personal touch. J.R. New York
  • Rating: Excellent - Comments: Steve, Thanks for your time and concern in clearing up MY misunderstanding. You have been more than helpful in trying to get my order to me. Your customer service is outstanding! It's nice to know there are people out there who really do care what the customer thinks. J.S. Indiana
  • Rating: Excellent - Comments: It was a pleasure dealing with future memories. I will order again and recommend them to my friends. N.F. New York
  • Rating: Excellent - Comments: They had a great price. Shipped quickly, and promptly responded to my order inquiry. It was a very good experience. G.C. Florida
  • Rating: Excellent - Comments: Great response time and no problems with my order or receiving it. Thank You! B.H. Montana
  • Rating: Excellent - Comments: Great customer service!! My order quickly arrived!!! M.C. Arizona
  • Rating: Excellent - Comments: The product was easy to order and was shipped promptly. M.M. Ohio
  • Rating: Excellent - Comments: Gift was in my hands 4 days after I ordered it. K.H. Tennessee
  • Rating: Excellent - Comments: fantastic customer service L.S. Maryland
  • Rating: Excellent - Comments: Very fast and an excellent quality product. K.K. North Carolina
  • Rating: Excellent - Comments: Quick shipment, good packaging, would recommend! A.Z. Minnesota
  • Rating: Excellent - Comments: The merchandise I ordered arrived the very next day! J.R. New Jersey
  • Rating: Excellent - Comments: Quick shipping and excellent prices. D.H. Arizona
  • Rating: Excellent - Comments: very nice people to deal with. S.A. Maryland
  • Rating: Excellent - Comments: The afghan turned out great! I had it personalized and I am very pleased with the outcome. My soldier thinks it's great too!
  • Rating: Excellent - Comments: Wow! I got my purchase in about 3 days! Thanks! S.R. Texas
  • Rating: Excellent - Comments: This was a very easy transaction. The item was available at a reasonable price and it arrived in a timely fashion. And the best part was that my son loved it! C.C. Maryland
  • Rating: Excellent - Comments: No problems! It was nice to get a confirmation of the order by email. L.D. Oklahoma
  • Rating: Excellent - Comments: I received my [nonpersonalized] order the very next day after it was placed - and no rush was requested. Excellent! D.K. Pennslyvania
  • Rating: Excellent - Comments: Superior service, courteous customer service. Prompt delivery. An asset to retailers on the internet. High Compliments. J.B. Texas
  • Rating: Excellent - Comments: My Christmas orders arrived on time even though I ordered late. The products were exactly what I'd hoped they'd be. D.C. California
  • Rating: Excellent - Comments: EXACTLY what I wanted! K.Q. Texas
  • Rating: Excellent - Comments: Absolutely perfect!!!! I am so pleased with this. Thank you for adding the different patterns/textures to the barn. It looks phenomenal! This is going to be the best Christmas present I have ever given to my parents. I just can't wait to get it in the mail. Thank you for being so prompt and patient. I never received an email stating "We can't do that". You did it all. I will definitely use you for future projects!!!!!!! My thanks to the artist! Thank you!!!!!!!! Please send ASAP. B.N. California
  • Rating: Excellent - Comments: My item was delivered promptly, in great condition. Great first time experience and would definitely buy from them again. P.S. Illinois
  • Rating: Excellent - Comments: I found what I was looking for right away at a reasonable price. It was easy to order and it was shipped and delivered very quickly! I will definitely use Futurememories again. :) B.T. New Hampshire
  • Rating: Excellent - Comments: Great Merchant. Item Perfect,Fast Delivery and would use again. J.L Florida
  • Rating: Excellent - Comments: Smooth transaction and speedy service. I am pleased with my purchase. K.B. New Jersey
  • Rating: Excellent - Comments: great company I love there products they have all kinds of unique gifts for just the right person.
  • Rating: Excellent - Comments: Good communicator with follow-up after the purchase. It was a pleasure doing business with this merchant. D.A. South Carolina
  • I was very please with the quick discovery of a much desired rare product unavailable in local retail stores.Wonderful shopping experience. Shipping was incredibly fast. J.B. Missouri

  • Rating: Excellent - Comments: Great service and great price. The items arrived quickly and packaged to prevent breaking. Would order from them again. S.L. Idaho

  • Rating: Excellent - Comments: I was very please with the quick discovery of a much desired rare product unavailable in local retail stores. D.E. Arizona
  • Rating: Excellent - Comments: It was a GREAT company. It was as if they shipped my package before I even ordered it! Great price and a perfect product. What a pleasure. Thanks. A.C. Pennsylvania
  • Rating: Excellent - Comments: I am not one to shop on line, however when I saw your unique item that I could not purchase at a store I gave in and placed an order. I am one of them people who do not like to give credit card information on line. However I am glad I did. You are a trusted web site. My package came within a week of my order being placed and it was just as the picture showed. Thank you for having specialty items for weddings and showers. D.B. Texas
  • Rating: Excellent - Comments:Buying from FUTUREMEMORIES online was efficient, professional and more than satisfactory. As my order was a bit unusual, even though I placed it online, a representative from FUTUREMEMORIES called me to make sure of the order. He,then,recommended a better method to me. I thought the Customer Service was excelllent and I look forward to buying from them in the near future. L.K. IN
  • Rating: Excellent Comments: My item was delivered promptly, in great condition. Great first time experience and would definitely buy from them again. T.S. Illinois

  • Rating: Excellent Comments: very nice people to deal with. S.A. Maryland

  • Rating: Excellent Comments: The personalized Greyhound Christmas stocking is of excellent quality and it arrived on time. B.S. Maryland

  • Rating: Excellent Comments: The girls loved it. The parents loved it. And the people whose house's they went to loved it. The memories it made are priceless... Thank-you, Happy Shopper. P.K. Florida

  • Rating: Excellent Comments: I found what I was looking for right away at a reasonable price. It was easy to order and it was shipped and delivered very quickly! I will definitely use Future memories again. :) B.T. New Hampshire

  • Rating: Excellent Comments: Fast, prompt service. Merchandise exactly as ordered, no complaints. S.M. Florida

  • Rating: Excellent Comments: great company I love their products they have all kinds of unique gifts for just the right person. S.T. Florida

  • Rating: Excellent Comments: I would be more than happy to recommend to any of my friends. After I ordered, I received a confirmation E-mail telling me of the approximate shipping date. When they shipped I received another E-mail telling me that they shipped it. When I received the product, I was very pleased with it. All I can say is that they have superb service. S.K. Pennsylvania

  • Rating: Excellent Comments: I received my order (complete and well packaged) within a couple of days. Future Memories provided an email confirmation of my order, as well as customer service contact information in the event I needed it. A great online holiday shopping experience! A.B. Tennessee



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